Universal Banker – Standard Bank Careers


Website Standard Bank

Position Summary:

To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.

Required Education & Experience:

  • Client Understanding
  • 1 year experience in sales
  • 2 – 3 years’ customer service experience in banking/insurance/financial services/client services environment
  • Matric coupled with a completed FAIS qualification NQF Level 5
  • Application and Submission Verification
  • Product Knowledge
  • Processing
  • RE 5 – advantageous