Position Summary:
The role of the query analyst is to support both internal and external stakeholders with queries around benefits. Also to liaise with key stakeholders and maintain their relationships. In addition, the administrator will be responsible for identifying trends and to report on them.
Key Responsibilities:
- Processes, cleanses, and verifies the integrity of data used for analysis.
- Liaise and collaborate with relevant stakeholders, providing support to the entire department for its data centric needs.
- Build analytics tools that utilise the data pipeline to provide actionable insights into operational efficiency and other key business performance metrics.
- Presents findings and observations to team for development of recommendations.
- Collaborate with subject matter experts to select the relevant sources of information and translates the business requirements into data mining/science outcomes.
- Assemble large, complex data sets that meet functional or non-functional business requirements and align data architecture with business requirements.
Required Education & Experience:
- Verbal & Written communication skills
- Interpersonal skills
- Responds quickly to the needs of the client and to their reactions and feedback
- 3 – 5 years working experience building and optimizing data sets. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
- A successful history of manipulating, processing, and extracting value from large, disconnected datasets.
- Degree in Information Studies or Information Technology
- Relates well to people at all levels
- Works productively in a high-pressure environment
- Expresses opinions, information and key points of an argument clearly
- Knowledge of Microsoft Excel, Word and Outlook
- Resilience
- knowledge of Power Apps and Power Automate.
- Microsoft Excel / Word / Outlook at an advanced level
- 3 – 5 years strong analytic skills related to working with unstructured datasets.
- Writes in a well-structured and logical way
- PowerBI Development experience and development experience