Position Summary:
As a SUPERVISORY IMMIGRATION SERVICES ASSISTANT, you will provide technical and administrative support to subordinate staff to ensure compliance with USCIS procedures, policies and regulations.
Key Responsibilities:
- Handling secure files for office processing.
- Updating data information in immigration systems for processing time-sensitive applications and petitions.
- Supervise a staff of Immigration Services Assistants responsible for supporting the adjudication of benefits, maintaining customer support, processing documents, performing analysis on files, reports, and information systems and databases.
- Assisting with staff inquiries regarding reviews of applications and petitions for immigration benefits.
- Ensure staff acceptance and compliance with USCIS procedures, policies, and regulations. Prepare and issue written instructions and procedures on established policies, special programs, an complex and non-routine assignments.
- Make decisions on work problems and issues presented by the staff as well as set priorities and assign work to subordinates.
- Plan and prioritize work; assign, monitor, and take action as appropriate, relating to the capability, qualifications and progress of the individuals. Monitor work in progress; track statistical data; and prepare statistical and narrative reports.
Required Education & Experience:
- Successfully pass a Background Investigation including financial disclosure
- You must pass a drug screening
- You must submit resume and supporting documentation
- You must be a U.S. Citizen or U.S. National to apply for this position
- Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.
- Males born after 12/31/1959 must be registered with the Selective Service