Position Summary:
In this 2nd line Supervisory position, you will become a key member of a team of homeland security professionals responsible for a wide range of admissibility and control requirements.
Key Responsibilities:
- Working for the U.S. Government as a federal civilian or as a member of the military
- Working as a contractor, intern, consultant or volunteer supporting the U.S. government
- Monitoring and evaluating employees’ work products. Establishes or recommends performance standards and evaluations. Counsels employees on performance requirements. Discusses employee progress toward performance goals. Assures employees have a balanced view of their strengths and areas needing improvement in relation to performance expectations. Implements policies intended to improve and develop CBP employees. Ensures that employees are provided with developmental activities to assist them in achieving their full potential.
- Participation in a study abroad program sponsored by a U.S. affiliated college or university
- A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
- Planning and scheduling work on a weekly, monthly, quarterly, and longer basis. Sets and adjusts priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
- Supervising and directing administrative work of a group of front-line employees responsible for providing technical expertise about admissibility, control, entry and export of merchandise and revenue collection, post-release processes, and overall management and marketing of various automated systems. Ensures proper fiscal procedures and controls are in place to protect the revenue of the United States.
- Developing and implementing plans to improve the delivery of services, individually and with other Entry Supervisors, and through process improvement teams.
- Developing and implements plans to improve the delivery of services, individually and with other Entry Supervisors, and through process improvement teams. Recommends adding and deleting services and upgrading facilities and equipment to improve.
- Evaluating policies affecting entry processes, such as, taking all necessary actions to achieve operational objectives as they pertain to improving the level of trade compliance.
- Supervising through subordinate supervisors, a medium to large sized staff, including remotely located employees, and performs a full range of supervisory functions.
- Providing expert technical advice to higher-level CBP officials on the entry process.
Required Education & Experience:
- Ability to apply policies and procedures to advise others, evaluate performance of employees, and to make or recommend changes in operating procedures consistent with established policies and other requirements.
- Males born after 12/31/1959 must be registered with Selective Service
- Primary U.S. residency for at least three of the last five years (additional details below)
- You must be a U.S. Citizen to apply for this position
- Knowledge and ability to apply tariff and trade statutes, regulations, court decisions and other legal issuances and related procedures.
- Knowledge and understanding of policies, principles, objectives of EEO and special emphasis programs.
- You may be required to pass a background investigation
- Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process;
- CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures