Position Summary:
Conducts needs analysis to create quality solutions. Ensures solutions are aligned with stated requirements and comply with departmental standards. Manages activities to ensure solutions are delivered on time and within budget. Serves as a resource to ensure effective communications.
Key Responsibilities:
- Effectively applies knowledge and skills of analysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems.
- Identifies strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Partners with other Technology Team members to provide advice or solutions within his or her area of expertise.
- Identifies problems, performs root cause analysis, investigates information, performs impact analysis, and formulates and executes plans to develop solutions.
- Understands and can estimate effort and value for solutions
- Stays informed about current developments within his or her expertise
- Understands at a broad level how technology platforms/architectures are applied to automated business solutions.
- Acts as a coordination and facilitation point for organizing work efforts.
- Sets up or follows established procedures to ensure high quality of work.
- Understands dependency identification processes in technology work, verifies information and carefully reviews and checks the accuracy of own work.
- Establishes or follows prioritization processes to drive work, and has a sense of urgency about getting work completed.
Required Education & Experience:
- Excellent partnering, communication, and negotiation skills in working with various Teams and/or external partners.
- Advanced knowledge of business analysis, process modeling and redesign.
- Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Advanced knowledge of software development methodologies.
- Able to analyze large, complex, or vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations.
- Experience as a Technology Analyst in an agile delivery framework
- Able to work effectively in a strong Customer service / team oriented environment.
- High School Diploma, GED or equivalent education required.
- Minimum of 5 years work experience as an Analyst or equivalent position required.
- BS, Business, Engineering, Computer Science, or Information Systems, or equivalent formal training required.
- Must be at least 18 years of age.
- Advanced knowledge of technical environments.
- Ability to manage and prioritize multiple and widely varied work streams / tasks.
- Able to research, create, and document requirements, processes, and technical specifications.