Pharmacy Manager – Sobeys Hiring


Website Sobeys

Job Overview:

The Pharmacy Manager will support the strategic direction and vision of the Sobeys Pharmacy store. Responsibilities include coaching and developing the pharmacy team to provide superior customer service and shopping experiences. As the Pharmacy Manager you will participate in professional programs and collaborate with colleagues within the Pharmacy to provide excellence in health & wellness services to all patients. Actively contribute to a positive and productive working environment.

What you’ll do:

  • Monitor medication adherence
  • Collect relevant patient, drug and disease information
  • Role model, coach, and reinforce customer service expectations on a daily basis for all staff
  • Create a shopping experience that engages your customers in a way that enhances loyalty, sales, and profit
  • Provide patient counselling for new therapy and determine patients understanding as to why they are taking the medication
  • Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted Key Performance Indicators
  • Prescription safety prioritizing technical functions to Pharmacy Assistants when available.
  • Responsible for ensuring that OH&S, and other regulatory requirements and procedures, are implemented and maintained
  • Other duties as required
  • Provide leadership skills, superior judgement, decision making and commitment to pharmacy team
  • Responsible to adequately staff the pharmacy at all times through effective and flexible scheduling
  • Ensure the communication of operational requirements/changes and store vision to all employees
  • Demonstrate warmth, empathy, and compassion towards the customer
  • Oversee pharmacy talent management including succession planning, orientation and training, performance management and compensation
  • Create a coaching and development culture for all pharmacy employees which embraces a passion for health and wellness
  • Focus is on clinical services (i.e. disease state management, medication reviews, health risk assessments)
  • Exceeds customer expectations through ROLES efficiencies
  • Provide superior customer service to every customer
  • Manage pharmacy expenses, review and provide feedback to Store Manager on expenses, sales and profitability
  • Understand and respond to local market needs and competition
  • Work in collaboration with the Store Manager to identify and capitalize on opportunities within store/market
  • Identification of actual and potential drug related problems
  • Initiate care plans, follow up, and document
  • Acknowledge customers promptly and professionally

What you’ll have:

  • Must be a Licensed Pharmacist in the province of responsibility
  • Strong organizational skills and attention to detail
  • Previous management experience in a retail and/or retail pharmacy setting preferred
  • Above average communication skills (oral and written)
  • Bachelor of Science in Pharmacy from a recognized institution.
  • Injection Certification