Position Summary:
The above position is vacant at MAKRO BLOEMFONTEIN, reporting to the Operations Manager.
The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.
Key Responsibilities:
- Constantly evaluating the service levels provided and making recommendations to the client regarding the improvement of services.
- Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered.
- Must be assertive, honest, professional and reliable.
- General management and supervision of security staff.
- Ensuring the posting of Security Officers are done timeously.
- Other personality attributes:
- Investigating incidents and submitting relevant weekly/monthly incident reports to Management.
- Attend meetings with FSS Management and with the Client.
- Be proactive and innovative.
- Ensuring that all HR related queries are dealt with promptly.
- Ensuring that all Security Officers meet the contractual requirements as stipulated by the client.
Required Education & Experience:
- Must live in close proximity of Bloemfontein.
- PSIRA Grade A registered and accredited.
- Integrity testing.
- Good communication skills both verbal and written
- Grade 12 (Matric) Certificate of equivalent.
- Good interpersonal and client liaison skills are required.
- No Criminal Record or any pending cases.
- Experience in investigation techniques and report writing.
- Strong planning, organizational, administration skills is required.
- Valid driver’s license and own reliable transport.
- Minimum 4 years Retail experience.
- Minimum 5 years’ experience as Site/Supervisor.
- Staff Management experience essential.
- Computer literacy.
- Ability to work under pressure and without supervision.
- Willing and able to work extended/flexi hours if and when required.