Position Summary:
Service and maintain alarm systems for domestic, commercial and industrial sectors.
Key Responsibilities:
- Ensure that alarm panels are programmed with prescribed standards
- Ensure that all stock is available at all times and missing stock is reported immediately to FLM
- Ensure that the alarm is programmed to ADT standards
- Complete a stock control check
- Ensure that drive sheets are completed accurately
- Ensure that documents are completed timeously and within prescribed standards
- Keep the company vehicle clean and tidy
- Complete job reports and technical invoices
- Ensure that the company vehicle is clean at all times
- Complete links up for new clients
- Ensure that quotes are completed accurately
- Ensure that all installations are completed to ADT standards
- Complete invoices and job cards after every service call
- Ensure that job reports and technical invoices are completed accurately and timeously
- Complete handovers and quotations
- Conduct vehicle, electrical and ladder inspection checks and give feedback to FLM (Field Line Manager)
- Conduct service calls / maintenance and repairs of alarms
- Ensure that inspection checks are completed on a weekly basis
- Quote clients on upgrades
- Program alarm panels
Required Education & Experience:
- Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Texecom systems
- Able to work standby as per duty sheet
- Valid driver’s licence essential
- Minimum 5 years’ experience as an alarm technician
- Must be PSIRA registered (Grade E)
- Previous programming, wiring, installations and fault finding experience
- Matric Or Equivalent
- Knowledge of CCTV, Intercom systems and access control