Position Summary:
This role is responsible for delivery of a variety of IT services to support business objectives and is individually accountable for achieving results through others, over periods of 3 months to a year. The IT Manager’s business portfolio is smaller than that of a Senior IT Manager.
Key Responsibilities:
- Responsible for clear and effective communication to team and business.
- Manages Projects.
- Provides technical consulting services where required.
- Ensures continuous service (e.g. COBIT definition).
- Provides thought leadership (operational and tactical focus) in area of responsibility.
- Responsible for IT Contracts Management.
- Manages CRM in area of responsibility.
- Responsible for people management – includes talent management, change leadership.
- Aligns technology to business needs.
- Ensures systems security (e.g. COBIT).
- Responsible for change management around IT implementations and upgrades.
- Responsible for infrastructure management in area of responsibility.
- Accountable for financial management in area of responsibility.
- Size of business portfolio is smaller than that of a Senior IT Manager