Position Summary:
Provide a People focused approach to Technology Leadership. Apply department/enterprise business knowledge to ensure value alignment. Accountable for the delivery and support of solutions and services that are technically and functionally solid, well integrated, comply with technical strategy, and meet or exceed Customer requirements.
Key Responsibilities:
- Lead Governance meetings with Leadership while staying on top of latest accomplishments, risks, issues, dependences and upcoming milestones.
- Have excellent communication skills towards Stakeholders and Partners.
- Participate fully in organizational processes and initiatives, i.e. performance management, interviewing, budgeting, training, etc.
- Work with Technology and business partners to measure financial benefits and demonstrable planned business value and actual business value.
- Partner with the Program Team on strategies and processes to improve performance and the value of products and services provided
- Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities
- Ability to manage expectations on demand intake, capacity base and forecast.
- Provide Technical thought Leadership related to assigned functional areas
- Lead cross-functional Teams to deliver solutions and services to meet enterprise needs
- Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization
- Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams
- Lead the resolution of organization, team and individual issues, making appropriate decision
- Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products
- May perform other job duties as directed by Employee’s Leaders
Required Education & Experience:
- Knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising
- Required: High School Diploma or GED
- Ability to set and manage stakeholder expectations
- (nice to have) Experience on Salesforce and Marketing Cloud.
- Ability to manage projects using the organization’s project management methodology
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Knowledge of personnel practices and regulations
- Required: Bachelor’s degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent formal training
- Ability to deliver quality projects on time and within budget
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to provide tactical leadership for Team(s)
- Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams
- Ability to use appropriate motivation and influence techniques to achieve desired Team results
- Experience on SAFe methodology.
- Knowledge of software development practices, concepts, methodologies, tools and trends
- Proficient knowledge of project management methodologies
- Proficient knowledge of project management methodologies like SAFe and Kanban.
- Experience leading multiple projects on parallel while keeping a good communication and manage expectations all across.