Position Summary:
As a Strategy & BizOps team member, you will be the primary point of contact for our leadership team on critical questions related to Instacart’s near-term and long-term success. You will need to solve for multiple priorities (growth, efficiency, quality, just to name a few) and consider various stakeholders (customers, shoppers, and retailers). Each week will bring you a new set of projects and challenges, where success is measured by data-driven outcomes — you will have the satisfaction of seeing the results of your work and earning the gratitude of your peers while growing your career and learning the ins-and outs of a cutting edge tech startup.
Key Responsibilities:
- Identify and triage multiple priorities, issues, and roadblocks facing the company using your experience leveraging data for business impact.
- Develop a rigorous and detailed understanding of the P&L by geography, user type, product and retailer to drive growth, retention, product & pricing strategies.
- Lead critical cross-functional initiatives to identify and quantify strategic growth opportunities and operational improvements, design sustainable solutions, and persuade and align varying audiences during change management initiatives of your own, turning your strategic recommendations into reality.
- Serve as the primary cross-functional liaison between Instacart’s Product, Engineering, Analytics, Operations, Business Development & Finance teams.
Required Education & Experience:
- Polished communication skills and comfort working with senior leadership.
- Experience building and managing lean teams with outsized company impact.
- Ability to deep dive into data, identify and quantify opportunities, and design sustainable improvements and solutions. Proficient in advanced Excel; SQL a plus.
- Passion for creating a best-in-class experience for Instacart’s customers & shoppers
- A history of identifying and developing business cases for strategic growth opportunities and operational improvements and elegantly executing projects from proposal to implementation.
- Work experience in a relevant field with demonstrated cross-functional and collaborative project or team management experience, and a track record of leveraging data for business impact. This is a great opportunity for those with experience in Consulting, Banking, Private Equity, Corporate Strategy, or similar roles; MBA a plus.
- A self-starter with the ability to quickly respond to problems independently and proactively address conflicting stakeholder requirements to achieve creative compromise.