Position Summary:
This role analyses and advises business on business requirements and works with design & implementation staff to design & implement solutions within constraints. The incumbent is individually accountable for achieving results through own efforts.
Key Responsibilities:
- Works with managers and relevant users on feasibility studies and establishing business and systems requirements.
- Provides support and facilitates sessions for end users, e.g. training.
- Analyses system or business processes to determine problems, risks and opportunities for improvement.
- Documents requirements including data modelling, interface layouts, data flows, screen and report layouts, etc.
- Designs new business processes.
- Reviews processes and conducts process audits, as required.
- Ensures all testing protocols are adhered to.
- Formulates strategies and guidelines to improve the business environment.
- Influence and set the strategic direction of the COE, execute and manage the tactical execution of COE plan, Facilitation of COE forums. Ensure adherence to the selected methodology.
- Owns systems, user acceptance testing and implementation of changes or new applications.
- Facilitates the implementation of new or enhanced processes.
- Consults to management (both IT and business) on business procedures and policies.
- Analyses past, present and future business environment.
- Line management; Responsible to manage , mentor, coach and develop a team of direct BA reports, to broaden their skills
- Investigates and defines requirements for business processes.
- Works closely with systems analyst and project manager to design and implement solutions within constraints.
- Documents requirements including data modelling, interface layouts, data flows, screen and report layouts, etc.
- Facilitates the implementation of new or enhanced processes.
- Consults to management (both IT and business) on business procedures and policies.
- Designs new business processes.
- Owns systems, user acceptance testing and implementation of changes or new applications.
- Analyses business processes to determine problems, risks and opportunities for improvement.
- Formulates strategies and guidelines to improve the business environment.
- Tests systems and user acceptance and implements changes or new applications.
- Ensures all testing protocols are adhered to.
- Investigates and defines requirements for business processes.
- Analyses past, present and future business environment.
Required Education & Experience:
- Relevant B Com degree
- Ability to drive and influence decisions
- Lean Portfolio Management certified (Advantageous)
- Tools Experience: Jira, Kanban, MS Visio, Bizagi modeler and other analysis, modelling, and documenting tools.
- Highly skilled at running large Facilitation sessions
- Certification in the field of Business Architecture (Advantageous)
- Excellent negotiation skills
- Proven experience in the practice of Agile methods, (Design thinking, backlog refinement/grooming, develop effective user stories with acceptance criteria)
- Extensive experience with SDLC
- Ability to work with multiple Stakeholders simultaneously
- Minimum 5 years’ Financial Services experience (Advantageous)
- Ability to work independently
- Multi-level stakeholder management (middle and senior)
- Ability to manage conflict
- Lean, Agile, SAFe certification or similar (Advantageous)
- FTI diploma in business analysis (Advantegeous)
- Self- starter
- Minimum of 7 years’ Senior BA experience
- Experience in leading a team