Position Summary:
The main purpose of this role is to support and execute the tasks related to the invoicing of fees for services rendered by DSV Healthcare. This includes accurate and complete operationalising the contractual fee schedules, maintaining master billing data and rules, reviewing billing integrity, reporting and supporting the Billing Specialists in the execution of their tasks.
Key Responsibilities:
- Validate against checklist that all ad hoc and standard billing is executed for the billing period
- Review credit note calculations with documentation prior to management approval
- Review ad hoc & monthly manually calculated value added services billing
- Capture client billing rules as identified on the relevant billing tools
- Prepare, review and/or upload billing templates to SAP
- Provide input on requirements for billing solution changes, conduct user acceptance testing as required, participate in and contribute to billing projects as a subject matter expert.
- Co-ordinate the supply of ad hoc data and conduct billing analysis as required
- Review evidence that month-end billing packs for assigned clients are distributed timeously.
- Reviewing shared drives to ensure that all billing files and records for assigned clients are uploaded and correctly filed.
- Liaise with the SAP Master data team to create and update client information as needed.
- Engage with the Commercial team to resolve queries regarding the fee schedule and related updates.
- Conduct annual fee schedule review of assigned high value clients together with Client Billing Manager.
- Conduct 6 monthly billing review of assigned clients to ensure correct application of fee schedule on manual and automated billing.
- Prepare and distribute monthly recons, accruals and credit note analysis as required
- Compile month-end revenue balancing reporting and resolve queries
- Action and resolve queries raised by Client Billing Manager from monthly billing simulation.
- Support Billing Specialists with the resolution of billing queries
- Review fee schedules and compile billing rules required to accurately execute the fee schedule.
Required Education & Experience:
- Tertiary financial qualification would be advantageous
- Good communication skills
- Able to work flexible hours based on business requirements
- Understanding of billing for outsourced logistics services
- Excellent analytical skills to conduct analysis and convert data into information
- Excellent numeracy skills
- Adaptive, resilient and able to work independently or in a team
- Accuracy & excellent attention to detail
- Problem-solving and able to identify opportunities for process improvement
- Excellent reporting skills and information management
- Advanced Excel skills
- Able to work under pressure to meet deadlines
- Able to effectively engage with stakeholders on issues and queries
- Able to think critically and apply logical reasoning to a dataset