Security Support Assistant – DHS Jobs


Website U.S. Department of Homeland Security

Position Summary:

As a Security Support Assistant within Security Operations (SO), Transportation Security Administration (TSA), Department of Homeland Security (DHS), you will be engaged in activities to support Transportation Security Officers (TSOs) who provide passenger and baggage screening in aviation and other transportation modes

Key Responsibilities:

  • Moves checked baggage to and from X-ray conveyer systems during screening process.
  • Performs other job-related duties as assigned, to include; visitor escort, supply requisition and stocking, telephone support and area cleaning.
  • Takes appropriate steps to ensure all safety requirements are adhered to and suggests safety improvements as appropriate.
  • Develops skills necessary to maintain situational awareness at all times in order to effectively apply appropriate response based on the situation.
  • Provides information and assistance to passengers divesting items into storage bins.
  • Ensures security check points are properly supplied with an appropriate supply of bins and organized to ensure a smooth flow of passenger traffic for screening operations.
  • Provides assistance to superiors in the monitoring and flow of individuals through security check lane(s) to reduce wait times as much as possible, adjusts passenger traffic as necessary to ensure consistent and smooth flow of traffic.
  • Completes logs, forms, and other paperwork applicable to assigned duties.

Required Education & Experience:

  • At least one year of full-time work experience in the security industry, aviation screening, or as an X-ray technician.
  • Must be available to work various shifts and overtime, as needed.
  • Ability to repeatedly lift and manipulate baggage, containers, weighing approximately 50 pounds and other objects subject to security processing.
  • You must complete a favorable Background Investigation (BI).
  • You must possess U.S. Citizenship or be a U.S. National.
  • Must be proficient in English (e.g., reading, writing, speaking, comprehending).
  • You must have reached the minimum age (18) at the time of application.
  • Selective Service registration is required.
  • Ability to walk up to three (3) miles during a shift and stand for prolonged periods (up to 4 hours) of time.