Position Summary:
We’re recruiting for a Security Policy Technical Writer to be part of the warm and collaborative Ministry of Justice (MoJ) Security Policy Awareness, Culture and Education (SPACE) team.
This role focuses on developing and maintaining security policy and guidance information. The goal is to enable and advance a healthy security culture across the MoJ.
You’ll work with staff who help deliver and enhance the security of a wide range of essential Justice services. You’ll engage with stakeholders and information users at all levels in the MoJ. You’ll use these insights to develop and support information resources in a variety of media formats. You’ll help improve security compliance and outcomes.
The ways you help MoJ colleagues to understand and practice good security in their work drive your success indicators. Your deliverables will include formal (but readable!) policy, easy-to-follow guidance, and informal posters, briefing notes and similar lighter material. The content will reflect current and forthcoming MoJ and Government security requirements.
You’ll produce information showing quantitative and qualitative measures and improvements. You’ll share information, processes, and improvements across the MoJ and outside.
Key Responsibilities:
- Help build the MoJ reputation for quality security information and best practices.
- Build understanding of the security strategy across the team, the department, and the wider MoJ. Enable compliance with cross-government requirements.
- Deliver valuable and valued security information for internal and external channels. This includes appropriate social media and direct messages.
- Support the security team in engaging with stakeholders. Help establish a clear understanding of security policy and requirements.
- Understand and apply content development techniques to support all accessibility requirements.
- Help develop and maintain the MoJ Security Policy and Guidance portfolio.
- Live the MoJ values and behaviours.
- Check and help action the team inbox and direct message channels.
- Help test the effectiveness of security information processes,and deliver ongoing improvement.
- Help maintain and optimise the security policy content build environment and processes.
- Work with corporate communication colleagues to include security messages in MoJ information.
- Use agile methodologies to progress and deliver security information.
Required Education & Experience:
- Effective communication engaging with a wide range of audiences.
- Experience building campaigns to support key deliverables.
- Experience of project work and delivery using GitHub and DITA. (In other words, XML-based ContentOps workflow.)
- Experience developing and applying information taxonomies.
- Use of analytics and engagement data and feedback results to measure effectiveness of content, and drive development.
- Experience of content single-source and re-use processes and best practices.
- Collaboration across teams, functions and organisations.
- Excellent communication skills, both written and verbal, particularly drafting, presenting and facilitation skills.
- An industry-recognised security certification.
- Experience of project work and delivery using Markdown, and Jekyll static site generation.
- Experience building content for multi-platform delivery.