Website Gucci
Position Summary:
The Security Manager is responsible for the safety of assets and employees of Gucci America on a store level. This position, in addition to supporting the Security/Loss Prevention Team, will help minimize loss of company assets while maintaining a safe and secure environment for our customers and employees. The position is based at the San Francisco Union Square Store and will oversee the Bay Area Metro market.
Key Responsibilities:
- Drive achievement of shrink reduction goals for assigned area;
- Partner with other departments to ensure proper security protection and execution of plans for new store openings and remodels and communicate installation issues for follow-up;
- Conduct security checklists and assessments within area of responsibility in accordance with loss prevention departmental requirements;
- Maintain appropriate confidentiality through internal investigations; partner with store/district leadership, HR and legal to address issues and take corrective actions;
- Provide physical security expertise and ensure proper functionality of store security systems;
- Manage and train security staff on proper Loss Preventions techniques on recovering and/or preventing loss of company assets;
- Support management team on HR investigations, respond to security-related requests, and assist with video verification as needed;
- Following initial on-boarding leverage exception reporting to identify internal theft activity in assigned area;
- In support of corporate directives and investigations, work as a liaison with outside agencies to achieve a high level of security response and professionalism;
- Participate in the recruitment and hiring of top talent for contract guard positions;
- Work closely with the store management within area of responsibility to ensure safety and security of all employees;
- Direct responsibility for security event coverage within assigned metro market;
- Enforce all company policies and procedures;
- Participate in store meetings to increase awareness on safety initiatives and emergency/crisis management response and procedures;
- Assist in all LP projects (managing alarm systems and keys, physical enhancements, vendor related changes).
- Maintain accurate records of all security related incidents and communicate as necessary;
- Identify, investigate, and resolve all internal/external theft and fraud; minimize impact of loss and address new types of theft and fraud;
Required Education & Experience:
- 3+ years directly-related, multi-unit LP and/or Retail work experience;
- Values and exhibits the highest level of personal integrity;
- Maintains confidentiality concerning all information and projects;
- Excellent written and verbal communication skills;
- Excellent analytical skills necessary;
- Associates Degree preferred;
- Must demonstrate the ability to be flexible and adapt to changing priorities
- Self-motivated individual who can be successful in a fast-paced environment;
- Demonstrated ability to handle stressful situations with emotional control and resolve disputes in a diplomatic manner.
- Microsoft outlook, word and excel proficiency;
- Experience in driving successful loss prevention shortage control, safety/fire/accident reduction and fraud prevention programs;