Ramp Supervisor – Southwest Airlines Careers Near Me

Position Summary:

Key Responsibilities:

• Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly
• Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes
• Ensure all equipment including GSE is maintained and available for the operation.
• Coordinate actively with all Departments to maintain the Station’s on-time performance, Report status updates to leaders and employees consistently
• Maintain a safe working environment and institute programs designated to help reduce accidents and injuries
• Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment. Meet or exceed performance goals through effective decision making, monitor and assign gate control for flights, assign and track Agents for training compliance
• May perform other job duties as directed by Employee’s Leaders
• Monitor and guide ground support performance to ensure requirements are met
• Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, Review and ensure accurate delay coding
• Work with staff planning to build bids that are in line with our Department’s hourly goals.
• Actively coordinate with all Departments to maintain the station’s on-time performance, employee morale, and Customer satisfaction

Required Education & Experience:

• Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Ability to perform assigned duties in outdoor and inclement weather conditions
• Ability to recognize and address performance and safety concerns in a timely manner
• Required: High School Diploma or GED
• Knowledge of applicable Collective Bargaining Agreements and their applications
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Knowledge of relevant equipment, policies, procedures, and strategies to promote the effective local, state, or national security operations for the protection of people, data, property, and institutions
• Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
• Ability to perform assigned duties with potential exposure to excessive noise, vibrations, and/or sensory conditions
• Knowledge of principles and processes for providing Customer and personal services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
• Understanding the implications of new information for both current and future problem-solving and decision-making
• Ability to communicate and interact with others in the English language to meet the demands of the job
• The ability to listen, understand and communicate ideas presented in writing and/or in speaking with others
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Fully functioning, broad knowledge of Airline Operations