Position Summary:
This position serves as a Program Analyst/Management Analyst in the Federal Railroad Administration (FRA). The incumbent provides day-to-day business operations, technical analysis and support activities with responsibilities in the areas of data and analytics strategy, reporting, information governance, database management, and/or communications.
Key Responsibilities:
- Provides day-to-day business operations, technical analysis, and support activities with responsibilities in the areas of data and analytics, strategy, reporting, information governance, database management, and communications.
- Develops quantitative reports tracking the outcome of departmental initiatives and congressional or leadership data requests.
- Assists in the management and development of project tracking databases including development of data standards, outreach to end-users to document functional requirements, address data gaps and provide user training.
- Provides critical management and operational support services that contribute to FRA’s ability to achieve its programmatic responsibilities, including managing databases, analyzing data, producing accurate reporting, and assisting in quality assurance. This position will utilize, with support, financial and program data to analyze, document and communicate data and financial performance measures. The position will assist in the development, communication and monitoring of departmental standards including data governance standards and standard operating procedures.
- Provides assistance in development of policies, plans, and strategies to improve departmental data management.
- Studies, analyzes, recommends, and implements new and improved ways of using data to foster improvements in reporting, oversight, and grant tracking activities.
- Establishes data governance policies and procedures, maintaining technical relevance as new techniques and procedures emerge.
- Compiles, organizes, and documents data and develops or assists in the preparation of creative approaches to data documentation, statistical tables, graphic displays and presentations.
- Works with stakeholders on data collection process improvement projects. Gathers and analyzes information and provides recommendations to address and resolve root causes.
Required Education & Experience:
- Experience in analyzing and evaluating the effectiveness of programs and operations.
- Experience in conducting detailed analyses of processes and functions.
- Experience conducting detailed analyses of complex functions and work processes; and interpersonal skills in presenting recommendations and negotiating solutions to disputed recommendations.
- Experience in providing advice and guidance for improvements and anticipates areas of concern.
- Experience in utilizing written, visual and oral communication to organize ideas and present findings.
- Experience in tracking and analyzing data to ensure compliance with policies and procedures; identifying program deficiencies; recommending solutions and improvements to assigned programs.
- Experience utilizing with a wide range of qualitative and quantitative methods for the assessment and improvement of programs and improvement of programs and procedures.
- You must have 2 years of progressively higher level graduate education leading to a master’s degree or have been awarded a master’s or equivalent graduate degree. You can also qualify based on a combination of graduate education and experience. This must be fully supported by your resume and transcripts, provided with your application.
- Experience in written, visual and oral communication to organize ideas and present findings in a logical manner with supporting criteria under short deadlines and with limited information.
- 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree.