Manager – United Airlines Careers 2023


Website United Airlines

Position Summary:

Leadership role driving the decisions on new processes, tools, reports, dashboards, insights, etc… to improve efficiency for SOC/ATW/BTW/Business Office and other AO Departments in the CSC and in the field.

Key Responsibilities:

  • Lead data analytics for Winter Operations and Move Team leadership team and enhance existing software that provides data to the station leadership on compliance with the Winter Ops procedures
  • Lead analytics reporting for APU usage insights and develop/enhance our reporting interfaces (dashboards and emails) presenting performance and goals with all stations around the United System
  • Develop new reports and insights for Airport Operations senior leadership in SOCs, ATW, BTW and Business Office leadership
  • Develop and communicate operational reliability insights for senior leadership (e-Team)
  • Coordinate and run data engineering and digital technology teams to fix and enhance existing reporting and dashboard infrastructure developed for airport operations CSC and field leaders

Required Education & Experience:

  • Bachelor’s Degree or equivalent work experience
  • Beginner to intermediate Python/VB/VBA knowledge
  • JS/NodeJS, HTML, CSS, Visual Studio/Visual Studio Code, GitHub
  • Programming/Coding experience
  • Dashboarding and Data Visualization experience
  • Intermediate to expert knowledge of Microsoft suite of tools
  • Airport Operations SOC experience
  • Task/System/Reporting Automation experience
  • Bachelor’s Degree in Aviation Administration or a related field
  • Intermediate knowledge of Spotfire or other dashboarding business intelligence tools
  • 3 years of Operations Analytics experience