Job Overview:
We are looking for highly motivated, client centric Hosts with a strong passion for creating memorable experiences for our Clients. As a Host, you will initiate the process on building a relationship with the Client by determining the Client’s needs and offering direction to the appropriate departments. You will be the Client’s first point of contact within the store and set the tone for their experience while they are with us.
This is an opportunity for those who thrive in a fast-paced environment, who understand the importance of creating memorable moments with Clients, and who have a passion to develop their career in a luxury retail environment.
What you’ll do:
- Communicate client needs to the relevant department
- Address clients’ queries and concern in appropriate manner
- Greet incoming and departing clients with a genuine smile and eye contact
- Notify the team about the arrival of regular clients / appointments
- Maintain a neat, organized “front-of-house” environment
- Maintain a professional appearance in accordance with the standards of the company
- Able to engage clients in small conversation
- Provide accurate directions in leading the client in the area of interest
What you’ll have:
- Prior work experience in retail, hospitality, aviation or service-related industry would be a plus
- Excellent communication skills with pleasant disposition
- Must be able to work retail shift hours including weekends & public holidays
- Adaptable and a fast learner with client centric mentality
- Possess a professional attitude with a mindset of curiosity and empathy
- Strong enthusiasm to learn, with a passion for Louis Vuitton products and services and fashion