Position Summary:
The incumbent is required to consult and make recommendations for continuous improvement to business development and onboarding learning solutions, so they are relevant, and is individually accountable for achieving results through own efforts.
The incumbent is required to consult and make recommendations for continuous improvement to business development and onboarding learning solutions, so they are relevant, and is individually accountable for achieving results through own efforts.
The essential skills required for the role is communication (written and verbal), interpersonal, project management, creativity, collaborative, consulting, critical thinking, decision-making, cultural awareness & inclusion, learning design and facilitation.
The desirable skills is emotional intelligence, tech-savviness and business partnering.
Key Responsibilities:
- Design and deliver a complete learning experience that supports the transfer of learning in the workplace for onboarding and business development
- Evaluate the impact and outcomes of the assigned learning solutions by measuring and monitoring the effectiveness as well as efficiency
- Actively demonstrate the importance of collaboration by working closely with all stakeholders to determine and achieve learning objectives
- Develops and delivers online and/or workplace learning solutions that are linked to business projects
- Delivers relevant and insightful information to stakeholders through reporting
- Apply the Quality Management process to the design and delivery of assigned learning solutions
- Consults with stakeholders to determine learning needs and appropriate methodologies for learning solutions
- Conduct needs analyses and design learning frameworks and solutions that address business, performance and learning outcomes
- Ensure that all learning designed and/ or delivered comply with regulatory or business requirements
- Plan and track progress of assigned learning solution deliverables against strategic objectives whilst challenging and providing direction
- Maintain the governance, disciplines and controls associated to onboarding and business development learning
- Co-design and implement the change management plans that support the learning culture
- Facilitates virtual and/or face-to-face classroom learning that is linked to onboarding learning programmes
Required Education & Experience:
- Knowledge of L&D practices, principles, methodologies and techniques used preferably in Financial Services
- 3+ years of relevant experience in a L&D role(s) responsible for the design and/or delivery (facilitation) and evaluation of learning solutions for either business projects or programmes
- Experience working with key stakeholders on projects linked to either learning programmes and/or business changes
- Relevant Business qualification or HR or L&D tertiary qualification (Min. NQF 5)