Position Summary:
Assist with activities in the pharmacy department including preparation of prescriptions, helping to maintain the actual day-to-day business of the department in a manner consistent with corporate policies and state and federal laws. Pharmacy Technicians may receive refill requests over the phone, obtain health information, perform computer data entry, gather medications for use in prescription preparation (always checked by a Pharmacist), order medications and process received orders, assist in maintaining pharmacy department records, assist patients in locating over-the-counter medications, ring purchases on the cash register, and perform housekeeping of the pharmacy department space. Demonstrate the company’s core values of respect, honestly, integrity, diversity, inclusion and safety.
Key Responsibilities:
- Inform customers of pharmacy specials or promotions
- Operate cash registers and computers
- Create an environment that enable customers to feel welcome, important and appreciated by answering questions regarding products sold within the store.
- Help patients who are dropping off or picking up prescriptions orders with prompt and friendly service.
- Stay current on present, future, seasonal, and special ads.
- Place Computer Assisted Ordering and Cardinal orders.
- Screen telephone calls for the pharmacists.
- Verify customers receive the correct prescription(s) and correctly make “offer of pharmacist counseling.”
- Label, stock, and inventory department merchandise.
- Maintain knowledge of loss prevention techniques.
- Monitor inventory for overstock or expired medications.
- Promote trust and respect among associates, with a positive attitude.
- Restock inventory while ensuring proper rotation.
- Communicate medication information to prescribers and their agents for refill requests.
- Counting and pouring prescription medications
Required Education & Experience:
- Must be 18 or older
- Ability to respect confidentiality of patient data
- Second language (speaking, reading, and/or writing)
- 1 year of customer service related experience
- Professional and courteous demeanor
- Strong communication skills
- Pharmacy Technician Certification Board (PTCB) certified
- 1 year of healthcare related experience
- Retail experience
- High School education or equivalent