Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customer to return. Role model the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Key Responsibilities:
- Enter patient’s information into computer accurately and efficiently.
- Reinforce safety programs by complying with safety procedures and report unsafe conditions to store management.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store.
- Notify management of customer or employee accidents.
- Perform posting audits.
- Input accuracy scanner data weekly.
- Assist Pharmacist in all responsibilities except those that require a judgment call by a Pharmacist.
- Speak highly of the company in the presence of customers and other employees.
- Tender customer transactions in a quick and efficient manner.
- Understand and adhere to guidelines on accepting and tendering vendor coupons, company limits on cash shortages and shrink guidelines.
- Counting, measuring and preparing of specified product using company best practices.
- Follow staging procedures.
- Understand the operation of the cash register and follow all cashier handling policies to prevent loss.
- Understand and follow the company guidelines on tendering electronic fund transactions such as
- Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions.
- Maintain a clean and organized work station.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Maintain records on prescription volume and sales.
- Report all safety risks, issues, and illegal activity, including: robbery, theft or fraud to store management.
- Act in a professional manner and display a positive attitude.
- Promote trust and respect among associates.
Required Education & Experience:
- Previous comparable experience
- Thorough understanding and adherence to Health Insurance Portability and Accountability Act (HIPP)
- Ability to handle highly confidential information
- Must be 18 years old