Position Summary:
Assist the pharmacist in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Key Responsibilities:
- Understand and follow the company guidelines on tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions.
- Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines.
- Maintain a clean and organized work station.
- Promote for sale to our customers any current charitable promotions.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Enter patient’s information into computer accurately and efficiently.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store.
- Understand the operation of the cash register and follow all cashier handling policies to prevent loss.
- Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
- Notify management of customer or employee accidents.
- Understand and follow the guidelines in scanning every item.
- Tender customer transactions in a quick and efficient manner.
Required Education & Experience:
- Must be registered through the State board of Pharmacy
- Effective communication skills
- Knowledge of advanced math (counting, addition, and subtraction)
- Previous comparable retail experience
- Must be 18
- Accuracy and attention to detail
- Ability to handle stressful situations and being able to work expeditiously to meet customer’s expectations.
- Ability to maintain confidentiality and preserve confidential information