Position Summary:
Responsible for maintaining quality standards in the customer and co-worker restaurants and bistro, implementing the global and national compliance standards, managing the food supply chain and range competence in the store.
Key Responsibilities:
- Supports the implementation of the IKEA Food Concept and develops action plans for IKEA Food to support commercial goals: including sales, productivity, performance analysis and problem resolution, food and operational cost control, merchandising and maintenance of the IKEA Food Sales Areas.
- Ensure IKEA Food Operating and Brand Standards are consistently met to support brand consistency.
- Establishes and monitors routines for equipment maintenance in the Restaurant and Bistro production and serving areas.
- Plans and maintains sales forecasts for the customer and co-worker restaurants and bistro to enable proper supply planning, ordering, efficient goods handling and inventory management.
- Contributes to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
- Ensures that all food incidents, or potential incidents, are reported.
- Builds competence in IKEA Food Commercial team to secure ongoing development within IKEA Food and the IKEA Retail Store.
- Oversees the IKEA Food Production team, ensuring efficient execution of routines including goods flow, inventory management, purchasing, ordering, waste management and invoicing.
- Ensures that the operations of all IKEA Food areas in the IKEA Store operate in accordance with IKEA Quality and Food Safety requirements and other local legislation.
Required Education & Experience:
- Ability to deliver strong business results through people.
- Experience in a customer facing environment.
- Advanced knowledge of HACCP plans and food quality and safety systems.
- 5 Years of experience in leading multi-unit high-volume food service operations in either Quick Service Restaurant or casual dining.