Position Summary:
The overall purpose of this position is to liaise with business and the IT Team, forge and sustain good relations, gain an in-depth business and applications understanding as well as maintain and grow existing business by enhancing processes to provide efficiency.
Key Responsibilities:
- Creation and update of requirements traceability matrix against solution architecture, design, test planning and hand-over to support;
- Assist in developing and validating test plans;
- Reconciling conflicting requirements;
- Create User Interface diagrams
- Running specific analysis projects
- Business/system process mapping techniques
- Providing technical analysis and preparing presentation of recommendation to management;
- Abstracting up low-level technical information to a high-level general understanding;
- Translating business requirements to detailed technical requirements with fluency to enable IT technical teams;
- Develop SOP’s for support staff when application is moved into production
- Contribute to development of an Opportunity Assessment (Business Case) for solution proposals including business need, cost/benefit analysis, feasibility and gap analysis.
- Develop training material and SOP’s for users of systems
- Improving the quality of the products and services delivered by IT
- Perform post deployment testing to ensure that the system performs perfectly in production
- Elicit requirements using workshops, document analysis and evaluation of existing and new systems
- Continuously monitoring and analysing potential impacts to requirements and technical scope;
- Critically evaluating information gathered from multiple sources;
- Providing support during and post implementation
- Supporting the development of training and implementation material
- Project implementation
- Business process mapping of current state and desired state.
- Developing a clear understanding of all existing data requirements
- Review testing results to ensure correct functionality is implemented
- Identifying, evaluating and having a clear understanding of the high-level business needs of clients and stakeholders;
- Assisting with integration and facilitating user acceptance testing
Required Education & Experience:
- Excellent analytical, multi-tasking, organizational and project management skills.
- Proving strong quantitative abilities
- Keen interest in understanding new technologies and solving problems.
- Excellent verbal & written communication skills
- Effective presentation, documentation and report writing skills.
- Process mapping Certification
- 2 years of proven track record of working as Business Analyst on Finance and IT projects
- Excellent customer service skills
- Ability to play an integral part in project delivery given tight constraints and uncompromising quality
- Must be prepared to travel
- Ability to work under pressure and for extended hours, if required
- Analytical thinking
- Post Matric Qualification Grade 12 (minimum)
- Solid communication (oral and written) and interpersonal skills required to interact with colleagues and clients both at a high-level (“big picture”) and at a detailed-level (“technical”).
- Professional and well presented at all times
- Business Analyst Certification
- Valid driver’s license
- Computer literate