Position Summary:
Samsung Electronics Home Appliances is seeking a qualified IT Technician, Level I. In this role, you will provide first-tier technical support to office users and production line equipment.
Key Responsibilities:
- Maintains accurate inventory and performs regular inventory inspection.
- Serves as first point-of-contact for walk ups for internal applications, hardware, printers and remote technology.
- Uses IT ticketing system to manage support cases.
- Actively supports office and production PC users and resolves issues.
- Initial Imaging, Installing and Repairs for Desktops, Printers, Laptops, etc.
Required Education & Experience:
- Ability to work in a fast-paced environment is crucial.
- Familiarity with Windows Operating system and Microsoft Office.
- Candidate must have the ability to work independently and within a team environment
- High School Diploma required.
- Minimum 0 to 2 years of IT support experience required
- Candidate must be technically adept, with a working knowledge of computers and office software.