Position Summary:
As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.
Required Education & Experience:
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Completion of bachelor’s degree in Computer Science or Information Technology or equivalent.
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Minimum 4 years of recent operational experience with Red Hat Linux, Oracle Solaris or IBM AIX
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Minimum 4 years of work-related experience in a large and complex IT environment Minimum 2 years of Unix/Linux scripting experience
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Experience supporting multi-platform Unix/Linux environments RedHat Linux certifications or other related technologies ITIL certification Experience with Unix/Linux high availability architectures and concepts Experience with Ansible or similar config mgmt. tools, Zabbix monitoring software Experience with docker technology is a plus Experience in a healthcare environment