Position Summary:
Responsible for the inventory management and control of daily / weekly / monthly deliverables within a multi-client distribution centre, in order to consistently exceed all inventory related SLA’s with clients.
Key Responsibilities:
- Control the security over inventory which could result in loss, theft or misappropriation, etc.
- Daily system to system balancing: Manage and correct inventory movement records on WMS and ensure correction on client system so that DSV and client systems are always aligned
- Adherence to HSE compliance and responsibilities
- Understand the customer’s customer requirements
- Plan and execute cycle counts, wall to wall counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.
- Ensure Returns are processed quickly and accurately
- Develop a strong, trusting relationship with clients
- Deep understanding of contractual SLAs & KPIs
- Manage system enhancement process
- Create and maintain various reports in line with KPI and contractual obligations.
- Understand the customer’s business
- Proactively control the risks associated with inventory.
- Action the high inventory levels e.g. FIFO, Obsolete and Slow-moving stock, on client request.
- Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc.
- Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.
- Ensure virtual locations (such as Suspense) within WMS never age more than 5 days and are accurately processed;
- Ensure CAPA is actioned on all serious and/or recurring inventory issues / queries.
- Ensure Material Master and Bin Master is maintained, updated and actioned as required.
- Ensure inventory processes are followed in operations and admin
- Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.
- Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
Required Education & Experience:
- Highly proficient in Excel/PowerPoint for data management and reporting
- Having worked in the Automotive environment.
- Excellent client relationship history
- Excellent communication skills and ability – be able to communicate assertively at all levels internally and externally.
- Min 3 years proven skills in Planning, Organising, Directing, Controlling & Monitoring cycle counting programs and wall to wall stock takes
- Own vehicle and driver’s license
- Ability to work extended hours / after hours
- System enhancement experience
- Ability to work under pressure
- 6 years minimum relevant experience in industry with in-depth experience in all job-related requirements listed below
- Ability to plan long term
- Project management experience
- High EQ
- 3-year Logistics, Engineering or Supply Chain Management degree, or 3-year equivalent diploma OR;
- Negotiation and conflict management skills
- Good interpersonal skills for client account management.
- A good understanding of MRP and inventory management principles
- History with production support is favorable.
- Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows
- Min 6 years’ relevant experience in a warehouse environment
- Ability to support other sites within Gauteng when required e.g. wall to wall count planning and execution
- Audit preparation, execution and support relating to internal and client inventory audits.
- Excellent knowledge of ERP and WMS systems (preferably SAP)
- Proven knowledge and experience in root cause analysis and problem solving, including investigating and troubleshooting of stock discrepancies, incident reporting and CAPA reporting.
- Strong attention to detail
- Advanced knowledge of Inventory Management software / apps
- Very good mathematical & analytical skills
- Effective leadership skills