Intermediate Business Analyst – Momentum Careers Vacancies

Position Summary:

Key Responsibilities:

• Define reporting requirements and integration points on affected components using, amongst others, diagrammatic representations.
• Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance internal service delivery.
• Ensure the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.
• Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification.
• Participate in testing and validating the functionality of all technical solutions in line with business requirements on completion of development to ensure that business requirements are met in the implemented solutions.
• Effective and consistent service delivery and support to all internal and external stakeholders in order to ensure that expectations are managed.
• Contribute to translating the business goals into design in line with systems architecture.
• Analyse and understand the business’ requirements and through a structured process document, validate and translate these into requirement specifications and functional specifications to be used by developers in crafting technical solutions.
• Collaborate closely with solutions teams and a variety of end-users to ensure requirements compatibility and end user satisfaction.
• Gather and interpret requirements from key stakeholders/customers in line with business analysis frameworks.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional service.
• Collaborate with various business areas and teams to ensure integration and consistency of solutions across business.
• Participate in the solution design process to make recommendations to create and enhance solutions that are innovative, re-usable and sustainable and solve complex business problems.

Required Education & Experience:

• Strong communication skills both in a 1-to-1 and larger group setting.
• Strong documentation skills (Business writing skills, Use case documentation, modelling skills (i.e. MS Visio etc)).
• Strong communication both in a relatively technical context as well as with non-technical users and other communities.
• Proven experience in implementation of large projects
• Good facilitation skills; ensuring all stakeholders participating, dealing with different personality and behavioural styles, stimulating out of the box thinking, ability to effectively summarise and capture salient points.
• Analytical and problem-solving skills: Seek information from a wide range of sources, critically evaluate, test hypothesis.
• Ability to converse comfortably with the technical teams and gather more information if required.
• Relevant Business Analysis qualification/certification from industry recognised training institution
• 3+ years experience in business analysis
• Be flexible and adaptable, able to work on multiple projects at any one time.
• Exposure to/experience in the Short-term Insurance industry will be an advantage
• Strong presentation skills; ability to present to audiences at all levels using different media.
• Ability to liaise with staff and stakeholders at all levels.
• Ability to engage with audience; obtain requirements; obtain buy-in for the concept/proposal.
• Relevant Tertiary Information Technology or related qualification