Website California Department of Transportation
Job Overview:
Under the direction of an IT Supervisor II, the incumbent serves as a Lead Systems Administrator supporting business operations in the Stockton District Office and surrounding area.
Key Responsibilities:
The incumbent collaborates with management and provides leadership for the administrative and technical support for the Local Area Network, servers, printers, computers, laptops, tablets, mobile devices and telecommunications services. The incumbent performs complex activities of the System Development Life-cycle which includes systems: analysis, design, build, test, maintenance and operations. Additionally, the incumbent provides lead support for all phases of end user device life cycle management including procurement, deployment, installation, configuration, maintenance and operations, and surplus. The incumbent provides end user training in the configuration and use of client technologies. The incumbent collaborates with peers and management to update and recommend standards, processes and procedures, and technology practices. The incumbent tracks, monitors, and audits IT assets to maintain accountability using standard asset management tools and techniques in compliance with the State Administrative Manual and other applicable policies and regulations. The incumbent also performs functions including, but are not limited to, researching, writing, reporting, presenting, etc. The incumbent administers the IT Service Management system for District 10 providing system analysis, support and trains other analysts on functionality, policy, and procedures. Also providing lead support and working Field Support staff with technical duties.
Required Education & Experience:
The Statement of Qualifications (SOQ) must be no more than two (2) pages, 11pt Arial font, 1” margins, include “Statement of Qualifications”, name, and job control number centered in the header and have the page number on the upper right hand corner of the second page only, if applicable and must be submitted along with your State Applications (STD 678). Resumes, cover letters and other documents do not replace the SOQ. Applicants who fail to submit the required SOQ as outlined may be disqualified from the selection process.