Lowes Careers

In Home Consultant – Lowes Application


Website Lowe's

Position Summary:

The In-Home Consultant executes sales for home projects. The IHC delivers a superior client experience by accurately assessing customer needs and swiftly creating a final quote/proposal. This associate spends most of his/her time in our customer’s homes or other locations to discuss project plans. The IHC must be comfortable owning the customer relationship and engaging in conversation to understand customer needs, providing product and project consultation, and overcoming challenges to closing sales.

Key Responsibilities:

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an In-Home Consultant (IHC), this means:

  • Following the IHC Sales Process and utilizing technology and Lowe’s systems for a professional customer presentation and record keeping.
  • Ensuring merchandise and projects are accurately quoted and sold.
  • Preparing and maintaining digital project folders according to policy requirements.
  • Being friendly and professional, and engaging customers in their homes to deliver home improvement project solutions.

Required Education & Experience:

  • Must meet at least one of the below requirements:
    • 1 year of experience as a Lowe’s Sales Specialist.
    • 2 years of residential construction experience (e.g., home building or renovations) AND 2 years of face-to-face sales experience.
    • 3 years of residential construction experience (e.g., home building or renovations).
    • 3 years of face-to-face sales experience
  • Must meet all of the below requirements:
    • If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
    • High School Diploma or equivalent.
    • Valid driver’s license with reliable transportation.
    • Ability to pass MVR screen in accordance with company requirements.
  • 2 years of experience using Lowe’s or other similar selling systems (e.g. Outlook, Teams, IMS, M2O, CMC, etc.).
  • 2 years of in-home or commission-based sales experience.
  • Licensure or certification as a Construction Supervisor.
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