Human Capital Ops Associate – Momentum Internships

Position Summary:

Key Responsibilities:

• Proactively engage with employees regarding new benefit options, updates, legislative changes etc to ensure ongoing engagement with benefits or products.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Proactively provide guidance to employees about the impact of any life changes or events on their benefits.
• Co-ordinate recruitment administration, including advertising and scheduling of interviews/assessment/risk checks.
• Arrange benefits information sessions (EVP, medical aid and retirement scheme) for all new employees to assist with their financial wellness choices.
• Partner with HC Business Partners to share insights and trends and address gaps in human capital processes.
• Provide support to employees on employee benefits such as health benefits, retirement plans, etc.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Develop and maintain productive and collaborative working relationships with colleagues, peers and stakeholders.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Provide guidance and support to employees on Human Capital systems and processes.
• Use various communication methods to provide information to employees regarding benefits and human capital practices to enhance their experience within MMI.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Take ownership for driving your career development.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Provide guidance on HC processes, policies and procedures and benefits (such as performance excellence, annual increase, bursaries, maternity leave, leave surrender, long service etc.) and employee benefits.
• Assist employees complete and submit relevant paperwork to ensure compliance with the legislative requirements and standards.
• Proactively engage with employees pre-employment regarding benefits to enhance employee experience.
• Promote and create awareness of financial advice available to employees.
• Provide first line support to employees regarding their requests/needs and direct them to appropriate channel for assistance when necessary.
• Coordinate and support the exit of employees to ensure the employee experience remains engaging and risks are mitigated.

Required Education & Experience:

• Knowledge of employee benefits, such as medical aid, retirement plans etc
• Studying towards an HR Diploma or related qualification
• HR Diploma or related qualification (advantageous)
• Matric
• 1-2 years HR administration or employee benefits experience