Perform Level 2 + 3 Super User support for Integrations and determine delegation of issues to managed service support team
Lead / manage the quarterly upgrade process, advising on new functionality and identifying opportunities for the NFL to utilize new features and enhance business processes
Foster and maintain successful, productive working relationships with NFL systems business partner stakeholders (finance / payroll, information security, information technology, and vendors / consultants)
Key Responsibilities:
Develop, coach, and motivate employees to adopt and fully utilize HR systems
Ensure that HR systems and processes are compliant with regulatory standards
Manage portfolio of HR systems, ensuring that projects are delivered in a timely fashion
Collaborate with internal and external (managed service) resources to maintain and enhance the overall product and HR processes
Partner with NFL IT to determine HR systems project prioritization discussions
Partner with NFL Business Analysts to facilitate the documentation of business requirements, review functional specifications, assess impact analysis on HR Operations, Centers of Expertise, and other HR functions and processes. Will also facilitate the development and review of comprehensive test plans with associated results, overseeing testing and issue resolution as it relates to HR system projects.
Interface with NFL IT project managers and stakeholders to successfully coordinate HR technology implementation efforts, including identification/discovery, design, construct / build, test, and go-live / stabilization phases
Serve as HCM Solutions Architect, leading overall vision for HCM systems including use, enhancement, and continued evolution in support of the HR function
Drive process improvement within the HR Centers of Excellence utilizing HCM systems; focus on automating data controls, reporting and simplifying current processes to be as efficient as possible
Assist in Level 2 + 3 Super User support for HR, Payroll, Absence, Comp, Talent, Reporting and determine delegation of issues to managed service support team
Compensation, and Recruiting; Serve as SME for Payroll, Time and Scheduling; manage ancillary systems such as Case Management, Integrations with background check, I-9, other vendors
Required Education & Experience:
Minimum of 7-10 years of progressive experience in a HR systems role required
Highly effective written and oral communication, presentation, and facilitation skills
Expert level reporting skills, including SQL and BI Publisher
Experience with Oracle HCM Talent Management
Excellent analytical and problem solving skills; able to identify trends and anomalies in large data sets
Business acumen and emotional intelligence are a must; strong team player
Applicable HR certification strongly preferred
Must possess strong relationship building and communication skills, with proven ability to successfully collaborate with business partners including HR, Finance / Payroll, IT, Information Security, and leadership
Deep experience with Oracle HCM Cloud, including HR, Payroll, Reporting, and preferably experience with integrations
Management or supervisory experience in a dynamic environment required
Knowledge of or willingness to learn Kronos and MediaPulse
Knowledge of data privacy issues, laws and regulations associated with HR operations
Strong experience with Fast Formulas, Personalizations / Page Composer, and Oracle security roles
Excellent analytical and problem-solving skills
Experience with Oracle Compensation
Familiarity with Linux
Experience with Oracle HCM Cloud Recruiting
Bachelor’s degree in a related field required
Experience with managing third party resources, offshore resources, and vendor relationship management
