Job Overview:
The Manager, HR Business Partner will be responsible for leading all HR functions in alignment with business objectives at the station level This role will provide strategic, tactical, and operational support to field management teams in a human resources generalist capacity Manage day to day activities associated with employee/ labor relations, performance management, staffing, turnover and retention, terminations, employee records, legal compliance, compensation, recognition and benefits administration Serve as a business partner and advisor to line management on complex employee issues This role will assist in promoting positive relations between the associates and station management at Swissport that aligns with the company’s philosophy, overall strategy, federal, state and local law This role will mitigate risks for Swissport collectively and independently in designated station(s) This role will work independently and collectively under the direction of the Regional Sr Manager / Regional Manager, HR Business Partner by role modeling and demonstrating the company’s core values of people, professionalism and partnership as a way we conduct business and ourselves.
What you’ll do:
- Ensure consistent application of all Swissport policies and procedures as well as federal, state, and local law
- Assist and serve as the liaison between associates, field management and corporate human resources
- Maintain records and compile/ disseminate statistical reports concerning employment-related data such as hires, terminations, performance reviews, unemployment claims and turnover and make recommendations for improved performance on all metrics
- Assist and manage day-to-day station HR activities and counsel to employees, supervisors, and managers regarding all HR best practices, policy interpretation, policies, HR compliance and appropriate workplace conduct
- Conduct internal investigations and process unemployment claims
- Assist and serve as the liaison within assigned station(s) between corporate HR and frontline associates and management, being the first point of contact at station level for questions regarding legal and/or policies and procedures
- The Generalist, HR Business Partner may have direct reporting relationship and supervisory responsibilities of HR associates within the designated station
- Comply with Department of Homeland Security rules and regulations doing internal audits to keep records up to date
- Comply with external audits from regulatory agencies (Aviation Department, US Customs, TSA, and FAA) Serve on special project teams as assigned
- Direct reports can range from 0-3 aligning to the station associate headcount corporate model
- Responsible for assisting in or preparing daily/weekly/monthly reports and conducting HR training as needed
- Responsible to maintain records of employee uniforms (ordering, inventory and distribution)
- Comply with company’s Standard Operating Procedures (SOP) and policies
- Assist in/ Conduct investigations for policy violations, mediation hearings, and prepares responses to Human Rights Commission, DOL and EEOC claims
What you’ll have:
- Great work ethic with a can-do, self-starting attitude
- Excellent communication skills, able to clearly articulate position with clarity at all levels
- Working knowledge of all areas of human resources
- Minimum of 1-2 years of relevant experience with at least 1 year in a manager level role preferred
- Able to analyze long-term implications of business decisions
- Basic knowledge of SharePoint and other Microsoft Office applications
- Knowledge of local, state, and federal employment laws and practices
- Working knowledge of employee relations
- Ability to provide a high level of service to internal and external customers
- High energy and high motivation, with tolerance for stressful situations in a fast-paced environment
- Proficiency in spoken and written English
- Great interpersonal and organizational skills
- HR Management Certificate / Bachelor’s Degree in related field/discipline or equivalent experience