Job Overview:
As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What you’ll do:
- Research and resolve guest billing disputes in a timely, friendly and efficient manner
- Prepare and post daily receivables from event contracts and balance totals to the General Ledger
- Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
- Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
- Prepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills
- Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)
- Prepare journal entries
- Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner
What you’ll have:
- Leadership – We’re leaders in our industry and in our communities.
- Hospitality – We’re passionate about delivering exceptional guest experiences.
- Ownership – We’re the owners of our actions and decisions.
- Teamwork – We’re team players in everything we do.
- Now – We operate with a sense of urgency and discipline
- Integrity – We do the right thing, all the time.