Events Manager – Hilton Recruitment

What you’ll do:

• Verbal and written communication (group resume, weekly pick up, post event report, call reports, banquet event orders etc.) with customer and internal team in a proactive manner relative to payment structure, room block management, food and beverage, public room rental and exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process.
• Attendance required at forecasting meetings, menu review, department, citywide pre-cons, and operational department pre shifts meetings if applicable.
• Respond to guest inquiries and special requests and resolve issues or concerns in a timely, friendly and efficient manner.
• Directs customer services via site visits, and planning meetings for definite and potential groups and effectively showcase the property and all services.
• Maximize revenues and controls expenses through effective negotiation of services and accurate forecasting.
• Responsible for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with hotel.

What you’ll have:

• Teamwork – We’re team players in everything we do.
• 1 year experience in hotel, or related industry dealing with event planning and execution.
• Integrity – We do the right thing, all the time.
• Hospitality – We’re passionate about delivering exceptional guest experiences.
• Leadership – We’re leaders in our industry and in our communities.
• Ownership – We’re the owners of our actions and decisions.
• Now – We operate with a sense of urgency and discipline
• Effective listener in grasping client needs and detailing all pertinent information to all departments in making each event special, and successful for all parties.