Job Overview:
As a Doorperson, you would be responsible for greeting arriving and departing guests and directing entry traffic in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What you’ll do:
- Arrange guest transportation (i.e. taxi cabs), as needed
- Read luggage tags and provide claim tickets for accurate delivery of guest items
- Retrieve, move, place and store guest items including, but not limited to, packages, luggage and boxes from vehicles and the luggage storage area
- Greet arriving and departing guests, direct traffic at the main entrance and offer luggage assistance to guests
- Respond to guest inquiries and requests and resolve guest issue in a timely, friendly and efficient manner
What you’ll have:
- Leadership – We’re leaders in our industry and in our communities.
- Ownership – We’re the owners of our actions and decisions.
- Now – We operate with a sense of urgency and discipline
- Integrity – We do the right thing, all the time.
- Teamwork – We’re team players in everything we do.
- Hospitality – We’re passionate about delivering exceptional guest experiences.