Job Overview:
As an Assistant Food and Beverage Manager, you would be responsible for assisting in the daily management of activities and services of all hotel food and beverage operations, with a focus on In-Room Dining, in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What you’ll do:
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure consistency in food quality and presentation and monitor cost and portion controls
- Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolve guest concerns
- Assist in recruiting, interviewing and training team members
- Assist in the management of all Food and Beverage operations to include, but not limited to, guest service, food and beverage quality, inventory management, outlet reservations and occupancy, systems management, budget and forecasting, marketing, report generation, department management and meeting participation and facilitation
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
What you’ll have:
- Now – We operate with a sense of urgency and discipline
- Teamwork – We’re team players in everything we do.
- Hospitality – We’re passionate about delivering exceptional guest experiences.
- Integrity – We do the right thing, all the time.
- Leadership – We’re leaders in our industry and in our communities.
- Ownership – We’re the owners of our actions and decisions.