Job Overview:
As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What you’ll do:
- Anticipate and address guests’ service needs according to Brand Standards and Forbes Service Standards
- Respond to special guest requests in a timely, friendly and efficient manner
- Responsible for the cleanliness, appearance, organization and inventory of housekeeping carts and closets assigned to him/her.
- Perform guest turn down service, as needed
- Other duties as assigned
- Reports and follows up on maintenance deficiencies in order to maintain room in compliance with hotel standards
- Remove linen, trash, and if necessary in room dining items from rooms/suites
- Perform deep cleaning tasks, as needed
- Change and replenish bed linens, towels and guest amenities, as needed
- Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming and arranging guest’s belongings in occupied rooms.
What you’ll have:
- Leadership – We’re leaders in our industry and in our communities.
- Teamwork – We’re team players in everything we do.
- Ownership – We’re the owners of our actions and decisions.
- Now – We operate with a sense of urgency and discipline
- Integrity – We do the right thing, all the time.
- Hospitality – We’re passionate about delivering exceptional guest experiences.