Job Overview:
As an Assistant Director of Banquets, you would be responsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What you’ll do:
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Act in absence of the Director, as needed
- Assist with the development, implementation and maintenance of department service guidelines and standards
- Recruit, interview and train team members
- Assist the Director in the administration of all Banquet and Catering operations to include, but not limited to, guest service, food and beverage quality, soliciting new accounts, merchandising and marketing, inventory management and cost controls, systems management, budget and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
- Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
What you’ll have:
- Integrity – We do the right thing, all the time.
- Leadership – We’re leaders in our industry and in our communities.
- Now – We operate with a sense of urgency and discipline
- Ownership – We’re the owners of our actions and decisions.
- Teamwork – We’re team players in everything we do.
- Hospitality – We’re passionate about delivering exceptional guest experiences.