Job Overview:
A Food and Beverage Attendant affects every Guest experience with ours restaurants, bars, room service, banquets, and in-hotel cafes. We always deliver an experience that will exceed our Guests’ food, beverage, and culinary expectations.
What you’ll do:
As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants, bars, banquets facilities, in-hotel cafes, and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:
- Efficiently manage the proper settlement of all customer accounts
- Keep your service area clean, tidy, and well-prepared
- Understand menu content, any menu changes, and promotional activities
- Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
- Answer Guest queries in a polite and helpful manner
What you’ll have:
- Previous food hygiene experience
- Prepared to manage a variety of customer types, inquiries, and complaints
- Friendly, positive, energetic disposition
- Flexible, reliable, and responsive to a range of work situations
- Positive and willing to participate on a team and work with a winning attitude
- Excellent communication skills in the local language
- Committed to delivering exceptional guest service
- Cash handling experience
- Smart and tidy, in appearance
- Motivated to learn new skills and techniques
- Knowledge of alcoholic beverages and mixing of drinks
- Electronic ordering systems experience