Job Overview:
In your new role as Food and Beverage Supervisor, you will oversee F&B operations and be responsible for engaging with our guests, supervising and supporting your team with daily activities. You will ensure brand service standards are met to the highest quality to ensure our guest’s experience meets their expectations of the Hilton Brand. Reporting to the Restaurant Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.
What you’ll do:
- Train and develop team members, ensuring they maintain a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
- Lead and motivate the team, ensuring that brand standards are met and guest expectations are exceeded
- Understand menu content, any menu changes, and promotional activities
- Lead and support daily Food and Beverage operation
- Provide a-la-carte and/or buffet style service in line with the Hilton Brand Service Standards
What you’ll have:
- Strong interpersonal skills
- Knowledge of food & wine paring an advantage
- Experience leading and motivating team members
- Well-presented, organised and calm personality
- A degree or diploma in Hospitality, Hotel Management an advantage
- Experience in a Food and Beverage Supervisory role, or strong experience in an F&B service role, preferable within a 5 star hotel environment
- Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
- Commitment to delivering a luxury dining experience