Job Overview:
A Grab & Go Server/Barista at the Hilton Mississauga Meadowvale provides a memorable experience for our guests by offering food and beverage services while maximizing sales and guest satisfaction. The “Grab & Go” is located in the hotel lobby and provides specialty beverages and food products for those on the run. In this role, you will report to the Food and Beverage Services Manager.
What you’ll do:
- Warming food as requested by the guest – e.g. pre made breakfast and lunch sandwiches.
- Preparing drink items as requested by the guest – mainly including, but not limited to coffee, tea, hot chocolate and specialty coffees.
- Prepare and deliver such items to the guest room in the appropriate packaging.
- Answering any guest enquiry wishing to have items from the Grab & Go delivered to their room.
- Serving items to guests providing appropriate condiments and accompaniments.
- Ensuring payment is received for all items served to the guest.
- Respond to guest requests in a friendly, timely, and efficient manner.
- Taking and inputting guest orders into the appropriate point of sale system.
- Ensure all items in the Grab & Go are well-stocked at all times, ensuring that all products are still within their expiration date.
- Ensuring a sound knowledge of all menu items available from the Grab & Go.
- Maintaining cleanliness in the Grab & Go area.
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
What you’ll have:
- Self-starter, reliable and have the ability to work independently.
- Secondary School Education
- Previous Barista experience
- Positive attitude and excellent communication skills.
- Good command of Written and Oral English
- Certified Food Handler