Job Overview:
A Housekeeping Attendant will support all Housekeeping and Laundry with guest requests analyzing each request and delegating between the team members, so that work can be done in an efficient and timely manner ensuring an exceptional experience for our Guests.
What you’ll do:
As Housekeeping Attendant, you will support all Housekeeping and Laundry team within the hotel. Specifically, a Housekeeping Attendant will perform the following tasks to the highest standards:
- Provide cleaning service of all guest rooms, meeting brand standards and exceeding guest expectations
- Anticipate guest needs and act proactively to provide an exceptional guest experience
- Provide excellent guest service
- Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
- Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
- Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel’s brand standards
What you’ll have:
- Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
- Excellent attention to detail
- Good oral and written communication
- Positive Attitude
- Excellent standards of clean
- Ability to work in a team
- Good interpersonal skills
- Planning and organizing
- Committed to delivering a high level of customer service