Job Overview:
The key role of the Area Sales Office (ASO) is to generate business from national accounts for the portfolio of Hilton hotels for the Australasian hotels from a portfolio of accounts located in Australia. Reporting into the Senior Director of Hilton Worldwide Sales Asia, this position would manage a team of face-to-face sales professionals together with the remote sales team. Additionally, they would develop strong relationships with both customers as well as a range of internal and external stakeholders and they will also manage a portfolio of customer facing accounts
What you’ll do:
- Responsible for coordinating the annual funding review for the ASOs.
- Developing and implementing sales plans within the team; managing the sales process; strategizing approaches to sales proposals; cultivating industry contacts and client relationships to maximize business opportunities and to ensure top performance.
- Attends Commercial Meetings and Management Exchanges as and when required.
- Developing relationships with key Hotel Management Partners and other stakeholders in the markets that the ASOs operate in.
- Responsible for hiring, mentoring, and motivating a team of sales professionals.
- Responsible for maintaining close relationships with the participating hotels in each of the ASO markets.
- Works closely with the Director of Sales HWS Australasia to align strategies.
- Coordinate / organize trade shows and road shows.
- To achieve revenue goals that include building business and driving market share.
- Monitors and maintains a close, accessible relationship with hotels and other internal stakeholders.
- Retaining and increasing a customer base and expanding sales opportunities to produce substantial growth in revenue from both the remote and face to face team.
- Personally manages a portfolio of key accounts
What you’ll have:
- Strong customer networks within hospitality to cover all market segments ie corporate, leisure and MICE
- Hospitality industry experience preferred in a sales role
- Budget development and management skills.
- Ability to analyze departmental financial data to make strategic and tactical decisions.
- Able to travel up to 15% of the time.
- Proven understanding of client’s business and category, including business plans, competitive environment and distribution channels and product financials.
- Extensive understanding of local market and industry to make recommendations on how to achieve the targets.
- Experience working in multi-cultural or international settings
- Ability to direct collaboration among cross-functional teams including external resources.
- Excellent communication skills: presentations, written and public speaking.
- Lead by example to resolve conflicts, introduce change, and ensure collaboration among others.
- Ability to recommend segmentation and targeting proposals and to assess marketing implications and aggressively manage to ensure profitability.
- Ability to deliver performance feedback to subordinates to improve overall performance.
- BA / BS / Bachelor’s Degree
- Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others.
- Ability to take initiative to identify, prioritize and implement actions required to achieve functional goals.