Concierge/Driver – Hilton Hotel Careers


Website Hilton

Job Overview:

You will provide a transportation service to Guest and visitors as requested, where safety, cleanliness, and superior customer service are always included.

What you’ll do:

  • Monitor and maintain all parking equipment and report needed repairs.
  • Maintain an inventory of operating supplies.
  • Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity
  • Maintain frequent contact with regular Guests and visitors
  • Maintain clean and safety hotel vehicles
  • Ensure all parking transactions are accurate, banks are balanced, deposits are correct and secured and discrepancies reported.
  • Provide a driving service to Guests, as required
  • Project a professional manner with an emphasis on hospitality and guest service
  • Park Guests’ cars on the hotel premises overseeing valet operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
  • Perform Valet Parking Attendant duties, as needed.
  • Comply with all hotel security, fire regulations and Health and Safety legislation
  • Stay current on all hotel services as well as VIP requirements and special events
  • Welcome Guests on arrival and assist with their luggage

What you’ll have:

  • Possession of a clean driving license/record
  • Impeccable personal presentation with good communication skills
  • Previous experience working as a driver/Valet, preferably in the hotel, leisure or retail sector
  • Calm, courteous and discreet