Job Overview:
A Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.
What you’ll do:
As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Understand fully the hotel amenities, packages and promotions
- Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
- Produce quotations and written confirmation to all clients
- Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
- Generate and develop sales leads and contact potential clients to build business relationships
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
- Arrange and carry out Hotel show rounds
What you’ll have:
- High level of IT skills, including Excel, PowerPoint, and Word
- Previous experience in a sales role
- Relevant degree, in a sales or business discipline, from an academic institution
- Proactive approach to meeting deadlines and targets
- Excellent communication skills
- Excellent organisational and administration skills