Job Overview:
An Assistant Outlets Manager is responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
What you’ll do:
As an Assistant Outlets Manager, you will be responsible for assisting with managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. An Assistant Outllets Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
- Assist other departments wherever necessary and maintain good working relationships
- Incentivise team members to maximize sales and revenue
- Develop menus with other members of Food and Beverage team
- Comply with hotel security, fire regulations and all health and safety legislation
- Maintain exceptional levels of customer service
- Assist with annual and mid-year appraisals with team members under your responsibility
- Deputise for the Food and Beverage manager in their absence
- Recruit, manage, train, and develop the team
- Accountable for monthly stock takes
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines
- Oversee operations of Food and Beverage outlets
What you’ll have:
- Knowledge of Financial Systems
- Good communication skills
- Previous Food and Beverage Management or Supervisory experience
- Willingness to develop team members and self
- Positive attitude
- Committed to delivering high levels of customer service
- Degree in Relevant Area
- Excellent grooming standards
- Flexibility to respond to a range of work situations
- Flexibility to respond to a range of different work situations