Job Overview:
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
What you’ll do:
- Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
- Prepare company contracts for the hotel in accordance with current business and pricing conditions
- Answer customer queries in a prompt and professional manner
- Develop and implement creative local marketing channels, including social media channels
- Recruit, manage, train and develop the Sales team
- Work within current business strategies and recognising potential opportunities
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
- Analysis local market trends and competitor activity to identify business leads
- Negotiate room rates/packages with corporate clients
- Attend Sales events, as required
- Manage staff performance in compliance with company policies and procedures
What you’ll have:
- Knowledge of hospitality
- Experience in a sales role with a proven track record to close a sale
- Passion for sales and for achieving targets and objectives
- Positive attitude and good communication skills
- Ability to work under pressure and under own initiative
- Knowledge of local market
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Commitment to delivering a high level of customer service
- Degree-level qualification in a relevant field